COVID-19 Precautions for Upcoming Concert Season: The Cleveland Orchestra COVID-19 Rules of Entry for Guests

All clients, guests, volunteers, contractors, and visitors are required to follow the rules set forth below in connection with their entry to and activity at Severance Hall. These rules are in effect until further notice by the Centers for Disease Control (CDC) and the Ohio Department of Health (ODH). Violation of these rules may subject you to removal from the premises and denial of future entry. The following information regarding COVID-19 is based on currently-available guidance and is subject to change at the discretion of the Musical Arts Association (d/b/a The Cleveland Orchestra).

How COVID-19 Spreads

COVID-19 is believed to spread from person-to-person, which most likely occurs during close (i.e., within 6 feet) contact with an infected person. Person-to-person spread is believed to occur mainly via droplets of respiratory secretions produced when an infected person coughs or sneezes. These droplets are believed to enter the mouths and noses of people nearby and can be inhaled into the nose and lungs. COVID-19 can also be transmitted by touching surfaces or objects contaminated with SARS-CoV-2 (the virus that causes the disease), then touching one’s mouth, nose, or eyes. Evidence indicates that there is a risk of transmission risk from infected persons without symptoms or before the onset of recognized symptoms.

Rules of Entry

Every client, guest, volunteer, contractor, and visitor is required until further notice to abide by the following rules (Note: Severance Hall employees must follow a similar, yet more strict set of rules of entry specifically designed for musicians, staff, and other employees):

  • Conduct a self-assessment check before departing to Severance Hall. Do not come to Severance Hall if you are symptomatic. Monitor for fever by taking your temperature, and remain alert for symptoms of COVID-19:
    • Symptoms requiring self-monitoring and reporting: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, and diarrhea.
    • Symptoms requiring emergency medical attention: trouble breathing, persistent pain or pressure in the chest, new confusion, inability to wake or stay awake, and bluish lips or face.
    • Be aware of known personal risk factors for complications from COVID-19, which include underlying conditions such as heart or lung disease, diabetes, or moderate to severe asthma; whether immunocompromised due to factors, including, but not limited to cancer treatment, smoking, bone marrow or organ transplantation; whether severely obese (BMI of 40 or higher); and/or have chronic kidney or liver disease. Anyone who has any of these personal risk factors should consult with their physician before entering Severance Hall.
  • Temperatures will be taken upon entry to Severance Hall. Any guest showing a reading of over 100.4 degrees will be asked to step aside into a private room where their temperature will be rechecked five (5) minutes later. If they are still reading a high temperature, that guest and their party will be asked to leave Severance Hall.
  • Maintain a social distance of six (6) feet or more from any other individuals not in your immediate family/social bubble.
  • Wear a facial covering with at least 2 layers of fabric that covers your nose, mouth, and chin unless: (i) not advisable for health reasons, (ii) functionally impractical for purposes of permitting you to perform the activity, (iii) you are alone in an assigned area, or (iv) you are seated AND actively consuming food or beverage.
  • Use your best effort to avoid touching your eyes, nose, or mouth with unwashed hands, and avoid contact with frequently-touched surfaces.
  • Frequently wash your hands with soap and water for at least 20 seconds. When soap and running water are unavailable, use an alcohol-based hand rub with at least 60% alcohol to the extent available. Always wash hands that are visibly soiled.
  • Within 14 days prior to your event, in any of the following scenarios, you will not be granted entry to the premises:
    • You or a member of your household traveled to/from an international area designated as Level 3 risk by the CDC or to/from an area otherwise under a travel or quarantine advisory by the Ohio Department of Public Health or the Governor of Ohio.
    • You have personally tested positive for COVID-19.
    • You were within 6 feet of someone who has COVID-19 for at least 15 minutes, or had direct physical contact with them (touched, hugged, or kissed them).
    • You provided care at home to someone who is sick with COVID-19.
    • You shared eating or drinking utensils with someone who has COVID-19.
    • Someone who has COVID-19 sneezed, coughed, or somehow got respiratory droplets on you.
  • Within 14 days AFTER your event at Severance Hall, if you or a member of your household receives a positive COVID-19 test, you must immediately report it to your point of contact at The Cleveland Orchestra in compliance with contact tracing protocols.
  • Review and adhere to the most current and updated building procedures and Rules of Entry. The information provided in these Rules of Entry is based on currently-available guidance and is subject to change

The Cleveland Pops Orchestra will follow all guidelines set by the CDC, Cleveland Clinic and Severance Hall. If you have questions regarding these guidelines, contact us at (216) 765-7677.