Venue Information

The Cleveland Pops Orchestra plays its 6-season concert at our main venue, Severance Music Center in Cleveland, OH. The annual holiday performance is at Playhouse Square, acting as our secondary location. Along with these two venues the orchestra also performs throughout Ohio during the summer months, at various locations.

Severance Music Center

Opened February 5th, 1931, Severance Music Center seats up to 2,000 people and has become one of the most beautiful concert halls in the world. Designed by the Cleveland architectural firm Walker & Weeks, the building is named for John L. Severance and his wife, Elisabeth, who initially pledged $1 million for its construction.

Fun Fact: If you have the time, try to find the screw in the Severance Music Center grand foyer. It’s a tricky find, but we can assure you, it’s there!

Learn more about Severance Music Center and its history.

View Severance Music Center seating charts.

Box Office

All single ticket sales go through the Severance Music Center box office.

Phone: 216-231-1111 ext. 1
Email: boxoffice@clevelandorchestra.com

Box Office Hours

Monday-Friday: 9am to 6pm
Saturday/Sunday and holidays: Closed (but open 3 hours prior to concerts at Severance Music Center)

Nearby Dining

Directions and Parking

Directions from the West

Take I-90 Eastbound through Downtown Cleveland to “Exit 173B/Chester Avenue. Turn right onto Chester Avenue, and head east about 3 miles to Euclid Avenue. Turn left on Euclid Avenue. At the second traffic light, turn left onto East Boulevard. Access to the Campus Center Garage at Severance Music Center is on the right, adjacent to the hall.

Directions from the East

Take I-90 Westbound to “Exit 177/Martin Luther King Boulevard.” Turn left onto Martin Luther King Boulevard, and continue through Rockefeller Park to East 105th Street. Cross East 105th Street and bear left onto East Boulevard. Access to the Campus Center Garage at Severance Music Center is about 1/2 mile down East Boulevard on the left.

Directions from the South

Take I-71 or I-77 Northbound to I-90 East. Take I-90 East through downtown Cleveland to “Exit 173B/Chester Avenue.” Turn right onto Chester Avenue, and head east about 3 miles to Euclid Avenue. Turn left on Euclid Avenue. At the second traffic light, turn left onto East Boulevard. Access to the Campus Center Garage at Severance Music Center is on the right, adjacent to the hall.

Parking

Campus Center Garage

The Case Western Reserve University Campus Center Garage is located adjacent to Severance Music Center, with stair and elevator access to Severance Music Center. Event parking in the Campus Center Garage can be purchased for $11 per vehicle when space permits. Please note, however, that the garage often fills up well before concert time and only patrons who purchase pre-paid parking passes are ensured a parking space.

Pre-paid Parking in the Campus Center Garage can be purchased in advance for $15 per concert (with guaranteed space). Pre-paid parking can be purchased through the Severance Music Center Ticket Office at (216) 231-1111.

Additional Parking

Additional event parking is available in the Case Western Reserve University Lot 1 off Euclid Avenue across from Severance Music Center, at the University Circle Lot 13A on Adelbert Road, and at the Cleveland Botanical Garden parking garage on East Boulevard. Space at these lots may be limited during weekday daytime hours.

Click here for the full list of additional parking options around Severance Music Center.

Info and Policies

Phone Policy

We ask that all cell phones are turned off or kept on silent throughout the show so all patrons have the best possible experience.

Recording/Flash Photography Policy

Recording and flash photography is prohibited.

Cancellation Policy

“The show must go on!” We will always play our scheduled concerts unless there are special circumstances. It is rare that we will cancel a show due to inclement weather.

View all of Severance Music Center’s policies.

Playhouse Square (Holiday Concerts)

Box Office

The Playhouse Square Ticket Office is located in the KeyBank State Theatre Lobby.

Operating Hours

The main box office is CLOSED Mondays, and during the day on holidays and weekends.

The box office opens 1 hour prior to curtain time and closes at intermission.

If a show does not have an intermission, the box office will close once the curtain goes up.
Note: Curtain and intermission times adjust frequently and are based on the many different shows on our stages, the varying dates where shows may occur throughout the year and the length of the first half of any show.

Purchase Tickets

Phone: 216-241-6000

Email: salesandservices@playhousesquare.org

Operating Hours

Monday – Friday: 9 a.m. – 5 p.m.

Address
KeyBank State Theatre
1519 Euclid Ave.
Cleveland, OH 44115

Nearby Dining

Parking

We operate two garages for your convenience. And, with nearly 5500 spots within a five block radius of the theaters, plentiful parking is always available for evening performances and events.

Purchase night or weekend parking in the Playhouse Square Parking Garage (located at 1450 Chester Avenue). This garage offers a covered walkway into the theaters. The walkway is accessible from the 2nd floor of the garage and elevators are available on each parking level.

The Lumen Parking Garage is conveniently located across the street from the theaters. The entrance is on E. 17th Street between Prospect and Euclid.

Parking passes must be purchased prior to the day of your performance.

Note: On the day of your performance, you will not be able to purchase Playhouse Square Parking Garage passes online or at the Box Office. Drive-up on-site parking may still be available at the published on-site rate. No overnight parking.

Info and Policies