The Cleveland Pops Orchestra plays its 6-season concert at our main venue, Severance Music Center in Cleveland, OH. The annual holiday performance is at Playhouse Square, acting as our secondary location. Along with these two venues the orchestra also performs throughout Ohio during the summer months, at various locations.
Severance Music Center
Opened February 5th, 1931, Severance Hall seats up to 2,000 people and has become one of the most beautiful concert halls in the world. Designed by the Cleveland architectural firm Walker & Weeks, the building is named for John L. Severance and his wife, Elisabeth, who initially pledged $1 million for its construction.
Fun Fact: If you have the time, try to find the screw in the Severance Hall grand foyer. It’s a tricky find, but we can assure you, it’s there!
Learn more about Severance Hall and its history.
All single ticket sales go through the Severance Hall box office.
Phone: 216-231-1111 ext. 1
Email: boxoffice@clevelandorchestra.com
Box Office Hours
- Monday-Friday: 9am to 6pm
- Saturday/Sunday and holidays: Closed (but open 3 hours prior to concerts at Severance Hall)
Directions from the West
Take I-90 Eastbound through Downtown Cleveland to “Exit 173B/Chester Avenue. Turn right onto Chester Avenue, and head east about 3 miles to Euclid Avenue. Turn left on Euclid Avenue. At the second traffic light, turn left onto East Boulevard. Access to the Campus Center Garage at Severance Hall is on the right, adjacent to the hall.
Directions from the East
Take I-90 Westbound to “Exit 177/Martin Luther King Boulevard.” Turn left onto Martin Luther King Boulevard, and continue through Rockefeller Park to East 105th Street. Cross East 105th Street and bear left onto East Boulevard. Access to the Campus Center Garage at Severance Hall is about 1/2 mile down East Boulevard on the left.
Directions from the South
Take I-71 or I-77 Northbound to I-90 East. Take I-90 East through downtown Cleveland to “Exit 173B/Chester Avenue.” Turn right onto Chester Avenue, and head east about 3 miles to Euclid Avenue. Turn left on Euclid Avenue. At the second traffic light, turn left onto East Boulevard. Access to the Campus Center Garage at Severance Hall is on the right, adjacent to the hall.
Parking
Campus Center Garage
The Case Western Reserve University Campus Center Garage is located adjacent to Severance Hall, with stair and elevator access to Severance Hall. Event parking in the Campus Center Garage can be purchased for $11 per vehicle when space permits. Please note, however, that the garage often fills up well before concert time and only patrons who purchase pre-paid parking passes are ensured a parking space.
Pre-paid Parking in the Campus Center Garage can be purchased in advance for $15 per concert (with guaranteed space). Pre-paid parking can be purchased through the Severance Hall Ticket Office at (216) 231-1111.
Additional Parking
Additional event parking is available in the Case Western Reserve University Lot 1 off Euclid Avenue across from Severance Hall, at the University Circle Lot 13A on Adelbert Road, and at the Cleveland Botanical Garden parking garage on East Boulevard. Space at these lots may be limited during weekday daytime hours.
Click here for the full list of additional parking options around Severance Hall.
Phone Policy
We ask that all cell phones are turned off or kept on silent throughout the show so all patrons have the best possible experience.
Recording/Flash Photography Policy
Recording and flash photography is prohibited.
Cancellation Policy
“The show must go on!” We will always play our scheduled concerts unless there are special circumstances. It is rare that we will cancel a show due to inclement weather.
View all of Severance Hall’s policies.
Playhouse Square (Holiday Concerts)
The Playhouse Square Ticket Office is located in the KeyBank State Theatre Lobby.
Operating Hours
The main box office is CLOSED Mondays, and during the day on holidays and weekends.
The box office opens 1 hour prior to curtain time and closes at intermission.
- If a show does not have an intermission, the box office will close once the curtain goes up.
- Note: Curtain and intermission times adjust frequently and are based on the many different shows on our stages, the varying dates where shows may occur throughout the year and the length of the first half of any show.
Purchase Tickets
Phone: 216-241-6000
Email: salesandservices@playhousesquare.org
Operating Hours
Monday – Friday: 9 a.m. – 5 p.m.
Address
KeyBank State Theatre
1519 Euclid Ave.
Cleveland, OH 44115
We operate two garages for your convenience. And, with nearly 5500 spots within a five block radius of the theaters, plentiful parking is always available for evening performances and events.
Purchase night or weekend parking in the Playhouse Square Parking Garage (located at 1450 Chester Avenue). This garage offers a covered walkway into the theaters. The walkway is accessible from the 2nd floor of the garage and elevators are available on each parking level.
The Lumen Parking Garage is conveniently located across the street from the theaters. The entrance is on E. 17th Street between Prospect and Euclid.
Parking passes must be purchased prior to the day of your performance.
Note: On the day of your performance, you will not be able to purchase Playhouse Square Parking Garage passes online or at the Box Office. Drive-up on-site parking may still be available at the published on-site rate. No overnight parking.
For additional information and Playhouse Square’s policies please visit their website here.

The Cleveland Pops Orchestra
23245 Mercantile Road, Suite B
Beachwood, OH 44122
Phone: (216) 765-7677
Fax: (216) 765-1931
E-mail: staff@clevelandpops.com

